Digital Uplift Project Privacy Policy

Welcome to the Digital Uplift Project (“we”, “us”, “our”). We are committed to empowering our community while respecting and protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your data when you visit our website (digitalupliftproject.com), participate in our programs or otherwise interact with us. It is designed to comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

We have appointed a Privacy Officer who is responsible for our organization’s compliance with this policy and with privacy laws. You can find their contact details at the end of this policy.

We are committed to collecting only the personal information that is necessary for the specific purposes we identify. Your knowledge and consent are required for the collection, use or disclosure of your personal information. This may include:

  • Personal and Contact Information: Your name, email address, phone number and postal code when you register for programs, subscribe to our newsletter or contact us;
  • Application Details: Information you provide when applying for our programs, such as student capstone projects or community services, which helps us assess eligibility and fit; and
  • Technical Information: When you visit our website, we may automatically collect technical information, which may include your IP address, browser type and operating system. We also use cookies as described below. We collect this to ensure our website functions correctly and to improve user experience.

We use your information strictly to deliver our mission and operate our programs. This includes:

  • Registering you for workshops, summer camps and training programs;
  • Communicating with you about your projects, applications or inquiries;
  • Improving our programs and services; and
  • Creating anonymized, aggregated reports (which do not contain personal information) to share our impact with grant providers and community stakeholders.

We will never sell or rent your personal information. We only share your information in the following limited circumstances:

  • Program Partners: With program delivery partners, including Monarch Digital Studio, MOA Career Academy and the ACE Foundation, who assist in facilitating our projects and capstones. We use contractual or other means to ensure these partners provide a comparable level of protection to your information and use it only for the purposes of program delivery;
  • Service Providers: With service providers who perform functions on our behalf, such as website hosting or data storage. Some of these providers may be located outside of Canada (see “International Data Transfers” below); and
  • Legal and Safety: When required by law or to protect our legal rights or if we believe there is a risk of significant harm to an individual.

Our website uses “cookies”small text files placed on your device – to function and to help us improve. We use:

  • Functional Cookies: These are necessary for the website to operate; and
  • Analytics Cookies: We use third-party services like Google Analytics to understand how visitors engage with our site. This information is aggregated and anonymized.

By using our website, you consent to the use of these cookies. You can manage or delete cookies through your browser settings.

Some of our service providers may be located in other countries, such as the United States. This means your personal information may be transferred, stored and processed outside of Canada. While we take steps to ensure your information is protected, it may be subject to the laws of the jurisdiction in which it is held, including laws that may permit access by law enforcement authorities.

We protect your personal information with safeguards appropriate to its sensitivity. These measures include technical safeguards like encryption and secure servers and administrative safeguards like internal access controls.

We retain personal information only as long as necessary to fulfil the purposes for which it was collected or as required for legal or business purposes. Information that is no longer required is securely destroyed or anonymized. We maintain records of any data breaches for a minimum of 24 months, as required by law.

Under Canadian privacy law, you have the following rights:

  • Right to Access: To ask for a copy of the personal information we hold about you;
  • Right to Correction: To request that we correct any inaccurate information;
  • Right to Withdraw Consent: To withdraw your consent to our use of your information at any time, subject to legal or contractual restrictions; and
  • Right to Challenge Compliance: To challenge our compliance with PIPEDA by contacting our Privacy Officer.

To make a request, please contact our Privacy Officer by email. We will respond to your request within 30 days, at minimal or no cost.

We are committed to protecting the privacy of children. In line with guidance from the Office of the Privacy Commissioner of Canada, we do not knowingly collect personal information from children under the age of 13 without verifiable parental or guardian consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately so we can take steps to delete it.

Our processes may evolve. We may update this policy occasionally and will post the updated version on this page with a new “Last Updated” date. For any material changes, we will provide a more prominent notice.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Privacy Officer:

  • Title: Privacy Officer
  • Email: info@digitalupliftproject.com
  • Phone: TBD